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October is Public Power Month. Did you know, Nebraska is the only state in the country where all residents get electricity from public power utilities or cooperatives???j

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OPPD Cares

OPPD understands customers sometimes face major setbacks. Whether job loss, unexpected illness or the increasing cost of living expenses, your energy partner is here to help.

OPPD works with customers and agency partners to offer education, weatherization assistance and transition programs to help when you need it most.

Programs We Offer 

The EAP provides financial assistance to help cover the emergency energy needs of households located within the 13-county OPPD service area. Applicants receive assistance based on eligibility criteria and availability of funds.

Success of the EAP depends on community partnerships, donations from generous employees and customers, and other fundraising efforts, with 100% of the contributions going to assist residential customers in need.

How to apply for the EAP

  • Contact OPPD customer service at 1-877-536-4131
  • Check the Dollar Energy Fund list to find community partner agencies that supply funding for qualifying households. Go to Dollar Energy Fund - Agency Finder
  • Call the automated system at 1-888-650-9132 to find the community partner agencies that are closest to you

See how the OPPD EAP helped Judy keep the lights on for her family.

 

 


Here's the story of someone who was helped by the EAP. 

OPPD customers receive energy assistance from external agencies, as well as OPPD’s Energy Assistance Program, which is funded by customer donations, advertising revenue from OPPD's monthly newsletter, Outlets, and OPPD employees. In 2015, together with our agency partners, $5,371,269 in energy assistance was provided to 12,120 OPPD customer households. 

Get Help from the EAP

For information about applying for financial assistance, please call United Way by dialing 211 or calling 402-444-6666 for utility assistance agencies in your area. The State of Nebraska has low-income home energy assistance funds available to income-qualified customers. Applications can be made online or by calling Nebraska Dept. of Health and Human Services at 402-595-1258 or 800-383-4278 outside Omaha.

Iowa residents can apply for low-income home energy assistance funds by calling West Central Development at 712-322-2621.

To help you lower your energy bills, please read OPPD's seasonal energy-saving tips. 

Help Others, Support the EAP

OPPD's Energy Assistance Program (EAP) was established in 1988 to help disadvantaged families pay energy-related expenses. Such expenses might include higher-than-normal summer cooling bills or emergency equipment repairs. The program operates year-round.

There are many ways you can help:

  • Make a monthly pledge or one-time donation online by completing the Energy Assistance Pledge form.
  • Call 402-536-4131 or toll-free at 1-877-536-4131 to donate by phone.
  • Make a pledge or donation on your OPPD bill statement by marking the appropriate box and adding the contribution to your payment.

Monthly electric service bills may vary widely throughout the year. Customers with an account that is current in its payments can enroll in OPPD's Level Payment Plan, and gain the convenience of knowing exactly how much monthly payments will be, no matter what the weather. LEARN MORE


Smart Steps To Saving Energy (1)

Smart Steps to Saving Energy is a multi-phase program for OPPD's customers that provides education and assistance for managing energy use.

Program Details

  • Customers must attend an educational workshop on managing energy use where they will receive a Smart Steps tool kit with weatherization items.
  • From the workshops, income-qualifying customers will receive an in-home energy assessment, education and assistance installing tool kit items. 
  • In this phase, income-qualifed homeowners may also receive up to $1,000 in expanded energy-efficiency measures. 

Workshops Schedule

If you are interested in attending a workshop, email smartsteps@oppd.com for schedule and additional information.

Contact Information

If you have questions, email smartsteps@oppd.com or call 402-636-3740.


Questions? 

Still need help? Email customer service, or call 402-536-4131, 1-877-536-4131, outside Omaha.